1. Introduction
Welcome to BotLab’s website. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect personal data in compliance with the General Data Protection Regulation (GDPR) and Luxembourg data protection laws.
2. Data Controller
BotLab is the data controller responsible for processing your personal data. Our registered office is located at 9-11 Grand Rue, L-1661 Luxembourg.
3. Data We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, and mailing address.
- Professional Information: Job title, employer details, and industry.
- Technical Information: IP address, browser type, device type, and other data collected through cookies and similar technologies (please see our Cookie Policy for more details).
- Financial Information: Bank account or payment details, if required for transactions.
4. Purpose and Legal Basis for Processing
We process your personal data for the following purposes:
- Service Provision: To respond to inquiries, provide services, and communicate with you.
- Compliance: To fulfill our legal and regulatory obligations as an AIFM.
- Marketing and Communications: To send updates, newsletters, and other information, with your consent.
- Website Functionality and Analytics: To improve website performance and user experience.
The legal basis for processing personal data includes consent, contract performance, legal obligations, and legitimate interests.
5. Sharing of Personal Data
We may share personal data with:
- Service Providers: Third-party providers who assist with website hosting, IT support, and marketing, bound by confidentiality agreements.
- Regulatory Authorities: As required by law, including reporting obligations to the Commission de Surveillance du Secteur Financier (CSSF).
- Other Third Parties: When necessary to comply with legal processes or protect the rights of our company, clients, and website users.
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure it is protected with appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Data retention periods may vary based on legal and regulatory obligations in Luxembourg.
8. Data Security
We implement technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. These measures are regularly reviewed and updated to ensure the highest level of security.
9. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Rectification: Request correction of any inaccurate data.
- Erasure: Request deletion of your data, subject to legal requirements.
- Restriction: Request restricted processing under certain conditions.
- Objection: Object to processing based on legitimate interests.
- Data Portability: Request a copy of your data in a portable format.
- Withdraw Consent: Withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@botlab.lu .
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, with the effective date revised accordingly.
11. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact:
BotLab sàrl
9-11, Grand-Rue
L-1661 Luxembourg
Email: info@botlab.lu
Phone: (+352) 28 26 41 22